Privacy Policy Hi There

Last modified: January 2022

1.1 Introduction

We respect your privacy and handle privacy-sensitive data with care in accordance with the provisions of the General Data Protection Regulation (GDPR) and other applicable privacy legislation. In this privacy statement we describe how we process personal data, for what purposes we do so, how you can exercise your privacy rights, and we provide other information about how we handle personal data. Personal data are data that can be used to identify an individual person or that can be traced back to an individual person.

Please read the chapter of the privacy statement that is relevant to you:

Privacy statement chapter: Business contact person, supplier, partner, investor
Privacy statement chapter: Applicants
Privacy statement chapter: Website visitors

This privacy statement applies to situations where HiThere acts as a data processor for third parties. As a data processor, we also process data of our customers according to their instructions, but that subject is outside the scope of this privacy statement.

This privacy statement applies to all personal data that HiThere collects in connection with the services and products we provide, including our websites. References to HiThere in this privacy statement refer to Hi There B.V.

You can always contact us if you have any questions or concerns about how we process your personal data.

1.2 Do we use cookies?

We use cookies on our websites. A cookie contains information that is sent by a website and stored on your hard drive and in temporary memory. You can change the cookie settings of your internet browser and/or our website or delete our cookies at any time.

We use necessary cookies, which do not affect your privacy. This includes functional cookies to improve the content, functionality, performance and usability of our website. This also includes limited analytical cookies to improve the website, in particular to monitor the general use by visitors, the browsers used and the traffic routing of our visitors.

In addition to these analytical cookies, we offer the use of optional cookies. This allows us to monitor the behavior of our visitors and the use of embedded services, so that we can adjust the range of services and information by third parties accordingly. We always want to provide our business partners, applicants and other visitors to our website with the best information and the best service.

1.3 Google Analytics

This website also uses Google Analytics, an internet analysis service provided by Google, Inc. Google Analytics uses 'cookies'. These are text files that are placed on your computer so that the website can analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted by Google to and stored on servers in the United States.

Google may use this information to keep track of how you use the website, to generate reports on website activity for website operators, and to provide other services relating to website activity and internet usage. Google may transfer this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with any other data held by Google. You have the option to refuse the use of cookies by selecting the relevant settings in your browser. Please note, however, that you may not be able to use the full functionality of this website.

For more information about the use of Google Analytics and how it collects and processes data, please visit the section "How Google uses data from sites or apps that use our services", located on https://policies.google.com/technologies/partner-sites.

1.4 Links to other websites

Please note that this website contains links to other websites on the Internet that are owned and operated by third parties. The information practices of the websites linked to our website are not covered by this privacy statement, and we are not responsible for the privacy policies or practices of third parties who operate these websites. When you provide information to third parties who operate these linked sites, the rules (where they exist) of the linked website apply with regard to the collection and use of your personal data. We strongly advise you to review the privacy policies of these third parties before providing them with any information. These other websites may send their own cookies, collect data or ask for personal data. We have no influence on this way of collecting data. Please contact these companies directly if you have any questions about how they handle the data they collect.

1.5 Contact

If you have any questions or comments, please contact us at info@HiThere.me or write to: Hi There B.V., attn. Privacy Officer, St. Franciscusweg 21, 6411 GH Heerlen, The Netherlands.

1.6 Changes

We may change this privacy statement at any time and will notify you by posting the amended version of the privacy statement on our website. Such changes will take effect on the day they are published. We encourage you to review this privacy statement periodically to see if any changes have been made.

This privacy statement was drawn up on 12 January 2022.

Privacy statement: Business contact person, supplier, partner, investor

What does this privacy statement cover?

This privacy statement provides information about personal data of representatives and contact persons of customers and/or potential customers, sellers, distributors, investors, (individual) contractors and other business partners, insofar as these are processed by Hi There B.V.

If you have any questions or comments, please contact us via info@HiThere.me or write to: Hi There B.V., attn. Privacy Counsel, St. Franciscusweg 21, 6411 GH Heerlen, The Netherlands.

This privacy statement explains which personal data is processed, for what purpose, how long we keep the personal data, how you can access and update your personal data, and where you can go for more information.

What personal data do we collect?

We collect and use:

Information that you or your company represent to us, such as: name, job title, organization, business address, telephone numbers (including mobile numbers) and email address.
In order to comply with legal and regulatory obligations, to protect our assets, employees, contractors/contractors and specifically to ensure that we comply with trade regulations, anti-money laundering and/or anti-bribery laws and corruption and other regulatory requirements, we may conduct a screening of existing business counterparties and of potential business counterparties before a contract is concluded, or on a need-to-know basis after an agreement has been concluded. The screening does not lead to any automated decision-making with regard to our counterparties or potential counterparties.
If you visit our office, personal data stored on security badges and recorded by cameras in our premises may be collected and used by us. We do this for safety and security reasons.

Why do we collect this personal data?

Business operations – We use this personal data for business initiatives, execution of activities, after-sales activities and the management of the company and the commercial relationship. This includes identifying and following up on new business opportunities, responding to your information requests, entering into new or updating existing commercial agreements, executing agreements, customer communications, direct marketing and after-sales activities. To perform these tasks, only employees of designated departments have access to your personal data. In addition, we also have a legitimate business interest in promoting and strengthening our commercial and business relationship with you. For example, we may send you communications to introduce new products and services.
Compliance with laws and regulations – We may also disclose personal data to auditors, law enforcement agencies, government and supervisory authorities. This personal data may be used to prevent, prepare for or conduct dispute resolution and legal proceedings, and to protect us, our employees and the public from harm, defamation, fraud, bribery or misuse. We may also use this personal data for compliance with legal obligations.
Organization and management of the enterprise – HiThere may sell or purchase assets in the ordinary course of business. When another entity purchases us or any of our assets, information we have collected about you will be transferred to that entity. In addition, when bringing bankruptcy or reorganization proceedings by or against us, such information may be considered assets and may be sold or transferred as such to third parties. Should such a sale or transfer occur, we will use reasonable efforts to demand that the receiving party processes all personal data obtained through the website in a manner consistent with this privacy statement.
(Other) legitimate interest – including security measures, such as authentication, aimed at ensuring the confidentiality, integrity and availability of (personal) data and processes.

The legal grounds for processing personal data for these purposes are: (a) necessary for the performance of a contract or for entering into a contract, (ii) necessary to comply with legal obligations, or (iii) necessary due to the legitimate interest of HiThere or a third party.

In addition, HiThere may ask for your (informed) consent for some purposes of data processing, which consent you can freely give.

We do not profile or use applications for big data.

We do not sell or rent your personal data to third parties.

Do we share your personal data with third parties?

We only share personal data with certain third party service providers if such disclosure is necessary for the purposes we describe in this privacy statement, and only if we are certain that sharing of personal data is legally permitted or required. Such third-party service providers include recruitment agencies, IT system providers, compliance program administrators, distributors, marketing representatives, transportation companies, insurance companies, financial consultants, professional advisors, and law firms.

We may grant certain designated colleagues who work for HiThere's affiliated companies access to personal data. We do this exclusively for the purposes described above. Unless otherwise provided in this privacy statement, we do not transfer personal data to affiliated companies located outside the EU.

We may also store personal data in the cloud. This means that the providers of these cloud services store your personal data on our behalf in various locations worldwide. We oblige our cloud service providers to enter into appropriate processing agreements (including adequate guarantee of a secure transfer of personal data) and to take appropriate organisational and technical measures to protect your personal data.

How do we protect your personal data?

We take reasonable physical, technical and organisational measures to protect personal data against accidental or unlawful destruction, and against accidental loss, falsification, unauthorised disclosure or access, and will update these measures as new technology becomes available where necessary. It is our intention to keep personal data accurate and up-to-date. We also do not store personal data for longer than is necessary for the purposes described in this privacy statement, taking into account specific legal requirements.

What are your rights?

You can request access to the personal data that we process or have access to at any time. If the personal data we process contains inaccuracies or is incomplete, you can ask us to correct these inaccuracies or to supplement the personal data. These requests will be complied with in a timely manner, in accordance with applicable law. We will contact you and may ask you for additional information to verify your identity. In most cases, we will update the information at your request. However, in some cases, we may limit or reject your request if permitted or required by law, or where we are unable to verify your identity.

In addition, you have additional rights (subject to limitations and exceptions):

The right to be forgotten. If a request to this effect is accepted, we will delete your data from our systems. We will instruct third parties that process your data to do the same.
The right to restriction (also temporarily) of the further processing of personal data.
The right to have certain personal data transferred in a machine-readable format.
You can also object to the processing of your personal data for direct marketing purposes.
You have the right to withdraw your consent insofar as the processing of your data is based on your consent.

Contact

If you are not satisfied with the way we have responded to your request, or if you do not agree with the processing of your personal data, you can lodge a complaint with HiThere's Data Protection Officer via info@HiThere.me, or with the supervisory authorities in your country of residence.

Privacy Statement: Applicants

What does this privacy statement cover?

This privacy statement provides information about personal data of individuals applying for a position at HiThere, or attending a recruitment event or undergoing an assessment at HiThere, such as those processed by HiThere. This includes potential employees, interns and contractors.

If you have any questions or comments, please contact us via info@HiThere.me or write to: Hi There B.V., attn. Privacy Counsel, St. Franciscusweg 21, 6411 GH Heerlen, Netherlands.

This privacy statement explains which personal data we process from you, why we process your personal data and for what purpose, how long we keep the personal data, how you can access your personal data and how you can update it, as well as what options you have with regard to your personal data and where you can go for more information.

What personal data do we collect?

We collect and use:

information you provide to us, such as: name, (e-mail) address, telephone number and mobile number, place and date of birth, salary indication, and any other information you include in a CV and/or copies of certificates, testimonials of education and professional background and references. We may process limited sensitive personal data based on a submitted photo or other details contained in a CV. In some cases, we may also receive information about you through references you have provided.
If you visit our office, personal data stored on security badges and recorded by cameras in our premises may be collected and used by us. We do this for safety and security reasons.

Why do we collect this personal data?

Human Resources, personnel management, execution of business processes and internal management – We use this personal data to respond to your requests for information and to make a decision about your application (by e-mail, or by telephone or in writing). Your personal data are only accessible to employees and managers of HR and to members of the selection committee. We will only ask for your consent if we are legally obliged to do so. In the cases where processing is based on your consent and subject to applicable local law that otherwise provides, you have the right to withdraw your consent at any time. This will not affect the validity of the processing before the consent has been withdrawn.
Management reporting and analysis – including statistical analyses and surveys relating to the quality of the recruitment process.
Compliance with laws and/or regulations according to the law and/or company's policies and procedures. We may also disclose personal data to law enforcement agencies, government and supervisory authorities. This personal data may be used to prevent, prepare for or conduct dispute resolution and legal proceedings, and to protect us, our employees and the public from harm, defamation, fraud, bribery or misuse. We may also use this personal data for compliance with legal obligations.
(Other) legitimate interest – including security measures, such as authentication, aimed at ensuring the confidentiality, integrity and availability of (personal) data and processes.

In addition, HiThere may ask for your (informed) consent for some purposes of data processing, which consent you can freely give.

We do not profile or use applications for big data.

We do not sell or rent your personal data to third parties.

Do we share your personal data with third parties?

We may also store personal data in the cloud. This means that the providers of these cloud services store your personal data on our behalf in various locations worldwide. We require our cloud service providers to enter into appropriate processor agreements (including adequate assurance of a secure transfer of personal data), and to take appropriate organisational and technical measures to protect your personal data.

How do we protect your personal data?

What are your rights?

You can request access to the personal data that we process or have access to at any time. If the personal data we process contains inaccuracies or is incomplete, you can ask us to correct these inaccuracies or to supplement the personal data. These requests will be complied with in a timely manner, in accordance with applicable law. We will contact you and may ask you for additional information to verify your identity. In most cases, we will update the information at your request. However, in some cases, we may limit or reject your request if permitted or required to do so by law, or where we are unable to verify your identity.

In addition, you have additional rights (subject to limitations and exceptions):

The right to be forgotten. If a request to this effect is accepted, we will delete your data from our systems. We will instruct third parties that process your data to do the same.
The right to restriction (also temporarily) of the further processing of personal data.
The right to have certain personal data transferred in a machine-readable format.
You can also object to the processing of your personal data for direct marketing purposes.
You have the right to withdraw your consent insofar as the processing of your data is based on your consent.

Contact

If you are not satisfied with the way we have responded to your request, or if you do not agree with the processing of your personal data, you can lodge a complaint with HiThere's Data Protection Officer via info@HiThere.me or with the supervisory authorities in your country of residence.

Privacy statement: Website visitors

What does this privacy statement cover?

This privacy statement covers all data collected about visitors to websites on www.HiThere.me. This privacy statement explains which personal data is processed, for what purpose, how long we keep the personal data, how you can access and update your personal data, and where you can go for more information.

If you have any questions or comments, please contact us via info@HiThere.me or write to: HiThere B.V., attn. Privacy Counsel, St. Franciscusweg 21, 6411 GH Heerlen, Netherlands.

What personal data do we collect?

We collect and use:

personal data that you provide to us upon request, which may include your name, address, telephone number, fax number, company name, and e-mail address. This depends on your use of our website. This information may be collected when feedback or emails are sent to the website, when you sign up for certain services, when cookies are set, or directly in response to requests to the website. In all such cases, you have the option not to provide us with any personal data. However, this may result in certain parts of the website not being available to you.
information about your browser and your device, and about how you use our website. This information typically includes your Internet Protocol (IP) address, how often you visited our website, as well as data about your first and your most recent visit, the exact time you accessed and left the website, information about the search engine used, which link was clicked on and which search term was used.

Why do we collect this personal data?

Website functionality – Unless otherwise stated below, we do not sell, exchange or rent the personal data we collected when you accessed or otherwise used our website with or to others. The data collected by the website is used for recruitment, sales and marketing purposes. We may disclose your personal data to third parties for tracking purposes, to improve the functionality of the website, to perform statistical and data analyses, to send you promotional emails, and to provide information you have requested from us. In addition, we may publish your username or other identifiable information if you provide us with content for publication or feedback. We may use non-personal 'aggregated data' to improve the operation of the website, or to analyse interest in parts of our website. In addition, under certain circumstances, we may disclose personal information to third parties to improve your experience on the Site.
Compliance with laws and/or regulations – for legal proceedings and compliance with the law and/or company policies and procedures. We may also disclose personal data to law enforcement agencies, government and supervisory authorities. This personal data may be used to prevent, prepare for or conduct dispute resolution and legal proceedings, and to protect us, our employees and the public from harm, defamation, fraud, bribery or misuse. We may also use this personal data for compliance with legal obligations. Your personal data may be transferred to a party when we file for bankruptcy, or when there is a transfer of assets or ownership in connection with intended or carried out corporate reorganisations, such as mergers or acquisitions.
Organization and management of the enterprise – HiThere may sell or purchase assets in the ordinary course of business. When another entity purchases us or any of our assets, information we have collected about you will be transferred to that entity. In addition, when bringing bankruptcy or reorganization proceedings by or against us, such information may be considered assets and may be sold or transferred as such to third parties. Should such a sale or transfer occur, we will use reasonable efforts to demand that the receiving party processes all personal data obtained through the website in a manner consistent with this privacy statement.
(Other) legitimate interest – including security measures, such as authentication, aimed at ensuring the confidentiality, integrity and availability of (personal) data and processes.

In addition, HiThere may ask for your (informed) consent for some purposes of data processing, which consent you can freely give.

We do not profile or use applications for big data.

We do not sell or rent your personal data to third parties.

Do we share your personal data with third parties?

We may also store personal data in the cloud. This means that the providers of these cloud services store your personal data on our behalf in various locations worldwide. We require our cloud service providers to enter into appropriate processing agreements (including adequate assurance of a secure transfer of personal data), and to take appropriate organisational and technical measures to protect your personal data.

How do we protect your personal data?

What are your rights?

In addition, you have additional rights (subject to limitations and exceptions):

The right to be forgotten. If a request to this effect is accepted, we will delete your data from our systems. We will instruct third parties that process your data to do the same.
The right to restriction (also temporarily) of the further processing of personal data.
The right to have certain personal data transferred in a machine-readable format.
You can also object to the processing of your personal data for direct marketing purposes.
You have the right to withdraw your consent insofar as the processing of your data is based on your consent.